Return Policy
Returns
Like most places we have a 30 day return policy which means you have a window of 30 days from the time you received your purchase to the day you can return it.
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To be eligible for a return your purchase must be returned in the state that you received it, unopened and in its original packaging. In addition you must also provided a receipt or proof of purchase.
Damaged, missing iteams or other issues
Upon receiving your purchase please inspect your order and reach out to us within 48 hours in case of any damaged or missing items. Inquiries made after the 48 hour period will not be eligible for returns or replacements. Due keep in mind that at time items come with minor manufacture defects such as minor cuts to the shrink wrap or loose glue on card board boxes ect.
Cancelations
Keep in mind that we do our best to get purchases shipped out as soon as possible. If you would like to cancel an order prior to it being shipped out you can do so by reaching out to us via email at Salamander.tradingllc@gmail.com. Make sure to include "CANCEL ORDER" in the subject of the email and include your order number in the body of the message. Orders can not be canceled once they have been shipped and would instead have to go through the return process to get your money back.